Frequently asked questions
HOW MANY CHECKS DOES THE INSURANCE COMPANY SEND TO THE HOMEOWNER?
The insurance company will send 2-4 checks depending on the claim.
WHAT DOES RCV AND ACV STAND FOR?
RCV STANDS FOR REPLACEMENT COST VALUE, THIS IS THE TOTAL AMOUNT THE INSURANCE WIL PAY FOR. ACV STANDS FOR ACTUAL CASH VALUE, THIS IS THE AMOUNT DUE FROM THE INSURANCE MINUS DEPRECIATION AND DEDUCTIBLE.
WHAT IS DEPRECIATION?
DEPRECIATION IS THE FINAL PAYMENT THE INSURANCE COMPANY WILL ISSUE AFTER THE JOB IS COMPLETED.
CAN I GET ANY UPGRADES TO MY ROOF?
UPGRADE OPTIONS ARE AVAILABLE UPON REQUEST AND CAN ADD EXTRA VALUE TO YOUR HOME. HOWEVER, UPGRADES ARE USUALLY NOT COVERED BY INSURANCE COMPANIES.
WHAT IF THERE IS MORE DAMAGE THAN JUST MY ROOF?
DURING THE ROOF INSPECTION, OUR SPECIALISTS WILL ALSO CHECK YOUR SIDING, GUTTERS, FASCIA, AND ANY INTERIOR DAMAGE YOUR HOME MIGHT HAVE.
WHO DEALS WITH THE INSURANCE COMPANY?
AFTER THE CLAIM HAS BEEN FILED, YOU WILL RECEIVE A COPY OF THE INSURANCE ESTIMATE. FREDDY AND SON ROOFING WILL REVIEW THAT ESTIMATE TO MAKE SURE THAT ALL THE ITEMS REQUIRED BY LOCAL AND STATE BUILDING CODES ARE INCLUDED. IF THERE ARE ITEMS MISSING; A SUPPLEMENT WILL BE SENT TO YOUR INSURANCE COMPANY ON YOUR BEHALF. AFTER THE COMPLETION OF THE WORK, WE WILL SEND YOUR INSURANCE COMPANY A FINAL INVOICE AND PICTURES OF YOUR NEW ROOF.